Contact Us

We’re here to help with questions about La Vie Lumière products, orders, shipping, returns, and warranty support.

Email

hello@lavielumiere.com

Customer-service messages are generally answered within 1–2 business days, Monday through Friday, excluding federal holidays.

For help with an existing order, please include:

• Your full name

• Order number

• Email address used at checkout

• A brief description of your question or concern

• Photographs or video when reporting damage, missing components, or a product issue

Please do not send returns to the address shown on an original shipping label. All returns require prior authorization and may need to be directed to a different fulfillment location.

You may also contact us using the form below.